| |
|
|
|
| |
| |
| Our Services |
|
|
Team Service™ is a comprehensive enterprise solution that may be used to support nearly every business process and role in your organization. RedTeam's structured implementation process will quickly enable your company to achieve world class levels of operational efficiency and integration.
|
|
|
|
| |
 |
Plan for Success
|
The most important part of getting started is development of a Plan for Success. This plan includes prioritization of the features and functions that will have an immediate positive impact on your business, and it provides a solid foundation for future breakthrough improvements. |
 |
Implementation
|
There are three primary steps in the implementation process - Setup, Orientation and Startup. During Setup, a Certified Implementation Consultant will assist your team with the conversion and transfer of basic configuration and operational data to Team Service™. Orientation is a day long overview presentation of the application to your team, using your data. Startup is closely facilitated by RedTeam to ensure a smooth transition onto your new system. |
|
Training
|
For basic training requirements, RedTeam offers pre-recorded Webinars which may be viewed online at no charge [coming soon]. For more advanced topics, RedTeam offers both live online Webinars and onsite training options focused primarily on implementation of new features, adoption of best practices and process optimization. Popular training programs include Business Development, Estimating and Project Management. Upon request, RedTeam will also customize training curriculums to meet the specific needs of your organization. |
 |
Support
|
Team Service™ is designed to facilitate essential industry-standard business processes, so users quickly achieve a high degree of proficiency following a comprehensive orientation on the system. In addition to online help, each Service Agreement includes unlimited online technical support. RedTeam carefully monitors the status of such support requests and is pleased to report that more than 90% are resolved in fewer than 60 minutes. In addition, RedTeam offers extended implementation, training and support through its Professional Services, including customization and consultation. |
|
|
|
|
|
| |
|
|
|
| |
|
RedTeam offers extended implementation, training and support options through its Professional Services,
including dedicated customization and consultation.
|
Customization |
| |
Many businesses have unique needs and requirements.
RedTeam stands ready to support your initiatives beyond the standard features of our solutions.
For such needs, RedTeam will provide customization services under flexible arrangements.
A RedTeam Implementation Advisor will review your customization request and provide you with a Proposal.
In order to preserve the functionality of your customized solutions, you may elect an annual maintenance
agreement (20% of the original price) to ensure the customized feature remains compatible with the
rest of the application into the future.
|
Consultation |
| |
|
Companies operating in dynamic business climates may need extended implementation, training and support.
RedTeam stands ready to support such needs with flexible consultation options.
|
| Service |
Rate |
| Consultation |
$150/Hour |
| Webinars |
$100/Each |
| Consultation Package |
$125/Hour |
| 40+ Hours |
|
| Consultation Package |
$100/Hour |
| 80+ Hours |
|
|
Onsite consultation requires a four (4) hour minimum commitment, plus reimbursement of
actual travel expenses as needed.
Payment for consultation services and expenses are due at the time of service. Fees may be paid in
advance by check or at the time of service by credit card. Pricing not established by the Service
Agreement is subject to change without notice.
|
|
|
| |
|
|
|
|
|
| |
CLIENT LOGIN |
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
|
| |
|
"The impact this program has made on my company's productivity and communication has been tremendous. We are so sold on your product we are purchasing laptops with air cards for our all of our employees and making fmTeam mandatory.
"
|
|
| |
|
|
|
| |
|
"It is a powerful management tool to increase efficiency on both the preconstruction and construction process. It facilitates a central point of updated information, so that all the team members can improve task performance."
|
|
| |
|
|
|
|
|
|
|
|
ONLINE STORE
